SPECIALTY HOME CARE SERVICES

PRIVACY POLICY

Effective Date: November 6, 2026

Specialty Home Care Services, respects your privacy and is committed to protecting the personal information of individuals who visit our website, inquire about our services, receive services from our agency, or apply for employment.
 

We understand the importance of protecting personal information, particularly when it involves individuals receiving home care services and individuals seeking employment in the home care field. This Privacy Policy explains what information we may collect, how we use it, and the steps we take to protect it.

We may collect personal information in several ways, including through our website, telephone calls, email communications, service inquiries, employment applications, and other interactions with our agency.

Website Visitors and General Inquiries

• Name and contact information, including telephone number, email address, and mailing address.
• Information submitted through website contact forms or general inquiries.
• Technical information such as IP address, browser type, device information, and website usage information.

Prospective, Current, and Former Clients

• Name, address, telephone number, and emergency contact information.
• Information about requested or provided home care services.
• General information regarding care needs and service preferences.
• Insurance, Medicaid, or other payment-related information when necessary.
• Other information provided by clients, family members, or authorized representatives.

Employees and Job Applicants

• Name, address, telephone number, and email address.
• Employment applications, resumes, work history, and references.
• Education, training, certifications, and professional qualifications.
• Employment eligibility and background screening information, when applicable.
• Other information necessary for hiring, employment, and regulatory compliance.

Personal information may be used for legitimate business, service, and employment purposes, including:

• Responding to questions and requests for information.
• Providing information about our home care services.
• Evaluating eligibility and coordinating requested home care services.
• Communicating with clients, family members, and authorized representatives.
• Processing employment applications and evaluating job qualifications.
• Conducting required employment screenings and verifying credentials, when applicable.
• Managing employee records, scheduling, training, and employment-related matters.
• Meeting applicable legal, regulatory, and licensing requirements.
• Improving our website and business operations.

Specialty Home Care Services takes the privacy and confidentiality of personal information seriously.

We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or misuse.

Information relating to clients receiving services through our agency is handled in accordance with applicable confidentiality requirements and privacy laws, including HIPAA when applicable.

Employee and job applicant information is maintained and handled confidentially and is accessed only by authorized individuals who require the information for legitimate business or employment purposes.

We do not sell personal information collected through our website.

We may share information when necessary to:

• Respond to requests or provide services.
• Coordinate client services with authorized representatives, healthcare providers, insurance companies, or applicable programs.
• Work with service providers who assist us with website operations or business functions.
• Complete employment-related processes, including required screenings and verification.
• Comply with applicable laws, regulations, licensing, or legal requirements.
• Protect the rights, safety, and security of our clients, employees, agency, or others.

Information will be shared only as reasonably necessary for the applicable purpose or as permitted or required by law.

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and enhance the overall visitor experience.

You may be able to adjust your browser settings to refuse or limit cookies. Please be aware that disabling cookies may affect certain website features.

Our website may contain links to other websites or third-party services. Specialty Home Care Services is not responsible for the privacy practices, policies, or content of those external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

Our website is not intended to collect personal information directly from children under the age of 13. We do not knowingly collect personal information directly from children through our website.

Individuals may contact our office with questions regarding personal information they have submitted through our website or provided to our agency.

Requests to update or correct information may be made when appropriate. Certain information may need to be retained to meet business, employment, legal, or regulatory obligations.

Specialty Home Care Services may update this Privacy Policy periodically to reflect changes in our business practices, website features, or applicable laws and regulations.

Any updates will be posted on this page with a revised effective date.

If you have questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us.

SPECIALTY HOME CARE SERVICES
Phone: 401-455-0111
Website: https://specialtyhomecareservices.com

We appreciate the trust you place in Specialty Home Care Services. We are committed to respecting and protecting the privacy of our clients, employees, job applicants, and everyone who interacts with our agency.